Privacy Policy
Highest Vibrations - Privacy Policy
Highest Vibrations (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our app and services.
Information We Collect
We collect personal information that you voluntarily provide when you:
• Create an account
• Use the app
• Contact us
This may include:
• Email address
• User ID
• Basic usage information (e.g. how you interact with the app)
We do not intentionally collect sensitive personal information. However, any personal content you choose to include in journal entries is stored securely and remains private to your account.
How We Use Your Information
We use your information to:
• Create and manage your account
• Provide and improve the app experience
• Communicate with you (e.g. support or updates)
• Maintain security and prevent misuse
We only process your information where we have a valid reason to do so.
How We Keep Your Information Safe
We take your privacy seriously and use secure, industry-standard systems to protect your information. While no system can be guaranteed to be completely secure, we are committed to keeping your data safe and continuously improving our security practices.
Third-Party Services
We use trusted third-party services to operate our app, including:
• Firebase (for data storage and authentication)
• Stripe (for payments and subscriptions)
These services may process your data in accordance with their own privacy policies:
Firebase (Google): https://policies.google.com/privacy
Stripe: https://stripe.com/privacy
Payments
If you choose to subscribe, payments are securely handled by Stripe. We do not store your card details.
Your Privacy Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your data
• Withdraw consent where applicable
To exercise any of these rights, contact us at: hello@highestvibrations.com.au
Australian Privacy Rights
We aim to handle your personal information in accordance with the Australian Privacy Act 1988 and applicable privacy laws. If you have any concerns about how your information is handled, we encourage you to contact us first so we can support you directly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
How Long We Keep Your Information
We keep your information for as long as your account is active.
If you request deletion of your account, we will delete your data within a reasonable timeframe, unless we are required to retain it for legal or administrative purposes.
Account Deletion
You can request to delete your account at any time by contacting us. We will delete or anonymise your data unless we are required to retain certain information for legal or security reasons.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be reflected by the “Last updated” date below.
Contact
If you have any questions, contact us at: hello@highestvibrations.com.au